Strengthen employee mental health.
Corporate psychotherapy for all.

“the covid-19 pandemic has radically changed the nature of work and accelerated the need for employers to prioritise mental health and wellbeing in the workplace.”
(arnaud bernaert, head, health and healthcare, world economic forum)

Corporate Psychotherapy and Counselling is becoming more important as the palliative approaches of addressing the symptoms of poor psychology lack sustainability. AI Psychotherapy is an elegant solution to the problem of how to help employees within a budget.

Before the pandemic, we saw organisations offering a variety of initiatives which may have been more for show than for effectiveness. Whether this is bowls of fruit, or mindfulness and meditation, or Employee Assistance Programs (EAPs), the question is this: does it benefit the employee?

The significant disruption of Covid-19 has served to highlight that corporate therapy initiatives are to be set in place to support the employee, first-and-foremost.

A therapist for every employee.

Every corporate activity is dependent upon individual psychology and communications – and so the sense of psychological safety through employee engagement and experience is essential. Anxiety and mild-moderate depression can be caused by and a cause of poor psychological safety.

There’s a lot of scaled wellbeing and wellness offerings out there – meditation, sleep, mindfulness, etc. (yoghurt and yoga) but not much in the way of actual psychotherapy.

Employees want more than signposting and education programmes: they want to work in organisations that can practically help with their mental health.

Employers want to see a return on their investment into a corporate therapist (whether this is ESG, branding or the bottom line, any statements need verification).

Wallace is an AI Psychotherapist that supports both commercial and ethical requirements.

With sophisticated technology developed in Litha Labs, Wallace provides corporate psychotherapy through AI to every employee in your organisation.

In 2020, our work in scaling accessibility to therapy was recognised as we were announced as Barclays regional winners of their social enterprise of the year award.

the pandemic has shifted the psychological contract between employer and employee – we see an expectation to take better care of the workforce – to accommodate flexible working, improve engagement, and nurture psychological safety.

The economic impact

In 2017, the annual cost to corporations around the world due to non-productivity through anxiety and mild-moderate depression totalled in excess of $1 trillion (over £750 billion) (source: WHO).

In the lead-up to 2020, mental health was already high on the agenda of many organisations but there was a reliance upon such standard approaches as Employee Assistance Programmes (EAP) and Wellness Initiatives.

Deloitte’s 2020 report, ‘Mental health and employers: Refreshing the case for investment’ identified that poor mental health cost UK corporations over £45 billion in 2018 (from £37bn in 2016).

This non-productivity is manifested through absenteeism, presenteeism and staff replacement with the annual impact per employee being as high as over £2,000 per person per year.

the case for corporate psychotherapy

During the pandemic, we saw a mental health ‘surge’ with a sharp increase in people experiencing anxiety (health anxiety, loneliness, etc.) and stress (including Post Traumatic Stress).

There is an increased strain on an already-overstretched mental health service that, in some part, has been accommodated by a growing number of apps as well as telehealth calls (Skype / Zoom calls to human therapists).

Surveys by such organisations as YouGov and Mental Health America show that, during the pandemic, workers were more stressed than ever. This included anxiety regarding health, finance, and employment as well as broader issues associated with PTSD, burnout, and moderate depression.

Nearly two-thirds of the UK population (63%) felt anxious at least several times a month during the Spring of 2020. One in five (20%) reported feeling anxious on most days of the week or even more frequently.

Mental Health America’s 2021 study shows the strain on employees with burnout being prevalent and more than half of respondents actively looking for another job.